Privacy Policy
Last updated: March 1, 2025
Introduction
File and Flow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
Information We Collect
Information You Provide
- Account information (name, email, company details)
- Product data and digital assets you upload
- Payment and billing information
- Communications with our support team
Automatically Collected Information
- Usage data and analytics
- Device and browser information
- IP address and location data
- Cookies and similar tracking technologies
How We Use Your Information
- Provide and maintain our services
- Process transactions and send notifications
- Improve and optimize our platform
- Provide customer support
- Send marketing communications (with your consent)
- Comply with legal obligations
Data Security
We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.
Your Rights
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to processing of your data
- Export your data
- Withdraw consent at any time
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@fileandflow.com